Working day phone number: 0333 014 2884 (8am – 5pm Mon to Fri)

Online contact form: https://pcse.england.nhs.uk/contact-us/

Contacting PCSE out of hours

If you have an urgent issue with submitting GOS claims electronically, for example, you cannot access PCSE Online and need support after 5pm on a weekday or at a weekend

Operating hours are:

  • Monday to Friday 5pm-10pm
  • Saturday 8am-6pm
  • Sunday 9am-5pm

You can reach PCSE during these hours on 0113 518 8951. 


GOS 4 Authorisation for over 15 year old patients is not done by PCSE

NHS Business Services Authority is the body that deals with it. More info at:

https://www.nhsbsa.nhs.uk/what-we-do/ophthalmic-provider-assurance